Effective Date: 13-05-2025
At RoyalExotic Gems & Jewels, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, submit a quotation request, or provide a testimonial.
We specialize in precious gemstones (sapphire, ruby, emerald), semi-precious stones, and premium imitation jewellery, and operate on a quotation-based, bulk-order model.
1. Who We Are
Our website address is: https://royalexoticgems.com
2. What Information We Collect
We may collect and store the following types of information:
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Personal Details: Name, email address, phone number, city, country, company name (if applicable)
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Quotation Details: Gemstone or jewellery preferences, quantity, specifications, customization requests
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Testimonials: When you voluntarily share feedback or a testimonial, we may display your name and comment on our website (with your permission)
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Device & Usage Data: IP address, browser type, visit duration, and pages visited, collected via cookies and analytics tools
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Communication Records: Emails, WhatsApp conversations, or form submissions used to process your inquiry or feedback
3. How We Use Your Information
Your data may be used to:
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Respond to quotation requests and inquiries
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Send product recommendations and business-related updates
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Feature your testimonial (if you grant permission)
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Analyze website traffic and improve user experience
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Comply with tax, trade, and legal regulations
4. Testimonials
When you voluntarily submit a testimonial via form, email, or message, you agree to allow RoyalExotic Gems & Jewels to:
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Publish your comment and name (with your consent)
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Use the testimonial for marketing or trust-building purposes on our site and social media
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Remove or modify it upon request
5. Cookies & Tracking Technologies
Our website uses cookies to:
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Analyze visitor behavior (e.g., which pages are viewed)
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Maintain session preferences
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Improve navigation and usability
You may disable cookies through your browser settings, but some features may not work as intended.
6. Information Sharing
We do not sell or trade your personal data. We may share it only with:
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Internal team members for communication and order processing
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Trusted partners for shipping, certification, or logistics (if necessary)
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Legal or regulatory authorities, as required
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Analytics and spam prevention services
7. How Long We Keep Your Data
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Quotation and inquiry records are kept as part of our business and legal documentation
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Testimonials are retained until you request removal
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Communications may be archived for internal tracking and support
8. Your Rights
While we do not operate a user account system, we recognize the importance of your privacy and data preferences.
If you have interacted with us—such as by submitting a quotation request or testimonial—you may request the following, where applicable and reasonable:
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A copy of the personal information we hold about you
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Corrections to inaccurate or outdated information
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Withdrawal of a testimonial or opt-out from marketing communications
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Deletion of your data, where not legally or contractually required to be retained
Please note that such requests will be reviewed on a case-by-case basis, and we may retain certain records as required by law, business needs, or compliance obligations.
To initiate a request, contact us at info@royalexoticgems.com.
9. Where Your Data Goes
Form submissions and comments may be screened through automated spam detection tools. No third-party services will use your data for advertising or remarketing.
10. Security Measures
We follow standard security practices to safeguard your data, including encryption and limited access controls. While we strive to protect your information, no internet-based platform is entirely risk-free.
11. Policy Updates
We may update this Privacy Policy periodically. Revisions will be posted here with the updated “Effective Date.”
12. Contact Us
If you have questions or requests regarding your personal data or this Privacy Policy, please contact:
📧 info@royalexoticgems.com
📍 77 , Shiv Vatika C, Mangywas Mansarovar , Jaipur Rajasthan, India
📞 +91-7568182182, +91-9079713939